Incidents | Kenmei Incidents reported on status page for Kenmei https://status.kenmei.co/ https://d1lppblt9t2x15.cloudfront.net/logos/4c579f21ce09bed2ae545445838db817.svg Incidents | Kenmei https://status.kenmei.co/ en App & Website recovered https://status.kenmei.co/ Sat, 28 Jun 2025 09:35:34 +0000 https://status.kenmei.co/#3b8029f6868388cb4e2f5bf89bd8111db9a9ce51d57fc7c5b6e5c7b3bcff793e App & Website recovered App & Website went down https://status.kenmei.co/ Sat, 28 Jun 2025 09:32:34 +0000 https://status.kenmei.co/#3b8029f6868388cb4e2f5bf89bd8111db9a9ce51d57fc7c5b6e5c7b3bcff793e App & Website went down Search recovered https://status.kenmei.co/ Sat, 21 Jun 2025 17:03:30 +0000 https://status.kenmei.co/#2de7aa1dcb29cea4fbcf3c9451964a5b198d6d07667aa16a9fa6878ae3034946 Search recovered Search went down https://status.kenmei.co/ Sat, 21 Jun 2025 17:00:31 +0000 https://status.kenmei.co/#2de7aa1dcb29cea4fbcf3c9451964a5b198d6d07667aa16a9fa6878ae3034946 Search went down Image CDN recovered https://status.kenmei.co/ Tue, 17 Jun 2025 09:26:43 +0000 https://status.kenmei.co/#c75485d29f07facff63c05f7bfd5f7f769ff170444c1bd5ab7ecfce2216c1b28 Image CDN recovered Image CDN went down https://status.kenmei.co/ Tue, 17 Jun 2025 09:23:34 +0000 https://status.kenmei.co/#c75485d29f07facff63c05f7bfd5f7f769ff170444c1bd5ab7ecfce2216c1b28 Image CDN went down Image CDN recovered https://status.kenmei.co/ Tue, 10 Jun 2025 13:21:08 +0000 https://status.kenmei.co/#8e8763caf8760d6004442b2416d8d01a417e8b24c5e980fb62961e18b3c711c0 Image CDN recovered Image CDN went down https://status.kenmei.co/ Tue, 10 Jun 2025 13:18:13 +0000 https://status.kenmei.co/#8e8763caf8760d6004442b2416d8d01a417e8b24c5e980fb62961e18b3c711c0 Image CDN went down API recovered https://status.kenmei.co/ Tue, 03 Jun 2025 00:41:49 +0000 https://status.kenmei.co/#4e84a69bc279607e0189ea4712ff525ac1d5c06143557f433c1587efc5966d05 API recovered Search recovered https://status.kenmei.co/ Tue, 03 Jun 2025 00:29:59 +0000 https://status.kenmei.co/#e1d737a3c1b7cf8e28e742cadb72416c59c77fe0dfe144e4be2474cf160f5d77 Search recovered Search went down https://status.kenmei.co/ Tue, 03 Jun 2025 00:21:00 +0000 https://status.kenmei.co/#e1d737a3c1b7cf8e28e742cadb72416c59c77fe0dfe144e4be2474cf160f5d77 Search went down Search recovered https://status.kenmei.co/ Tue, 03 Jun 2025 00:11:59 +0000 https://status.kenmei.co/#b259a3ee2616d86f0e2507d2e5c0ceb5be3eba6e78cbd9354bd0a08238f594b5 Search recovered Search went down https://status.kenmei.co/ Tue, 03 Jun 2025 00:09:00 +0000 https://status.kenmei.co/#b259a3ee2616d86f0e2507d2e5c0ceb5be3eba6e78cbd9354bd0a08238f594b5 Search went down API went down https://status.kenmei.co/ Tue, 03 Jun 2025 00:08:39 +0000 https://status.kenmei.co/#4e84a69bc279607e0189ea4712ff525ac1d5c06143557f433c1587efc5966d05 API went down Search recovered https://status.kenmei.co/ Mon, 02 Jun 2025 07:59:36 +0000 https://status.kenmei.co/#0a02b59ae24c1ae824cd58fbabed7e7a1a371d7602def4f4869329e54cee6345 Search recovered Search went down https://status.kenmei.co/ Mon, 02 Jun 2025 07:56:37 +0000 https://status.kenmei.co/#0a02b59ae24c1ae824cd58fbabed7e7a1a371d7602def4f4869329e54cee6345 Search went down API recovered https://status.kenmei.co/ Mon, 02 Jun 2025 07:44:09 +0000 https://status.kenmei.co/#c3253f439a0b7476555656d0669cf60492ebf7ec4b848658c956abcea12062c8 API recovered Search recovered https://status.kenmei.co/ Mon, 02 Jun 2025 07:41:28 +0000 https://status.kenmei.co/#7b6aee0a9936e8ceba8d2d4dd340a369edb962cb073a521c01e3ac554cdb274e Search recovered Search went down https://status.kenmei.co/ Mon, 02 Jun 2025 07:26:28 +0000 https://status.kenmei.co/#7b6aee0a9936e8ceba8d2d4dd340a369edb962cb073a521c01e3ac554cdb274e Search went down API went down https://status.kenmei.co/ Mon, 02 Jun 2025 07:23:29 +0000 https://status.kenmei.co/#c3253f439a0b7476555656d0669cf60492ebf7ec4b848658c956abcea12062c8 API went down Search recovered https://status.kenmei.co/ Mon, 02 Jun 2025 06:54:54 +0000 https://status.kenmei.co/#943eba4f936540805d33034d2555c02ba2f687862895041c40cb862cc57bd56c Search recovered Search went down https://status.kenmei.co/ Mon, 02 Jun 2025 06:53:29 +0000 https://status.kenmei.co/#943eba4f936540805d33034d2555c02ba2f687862895041c40cb862cc57bd56c Search went down Search Maintenance https://status.kenmei.co/incident/459471 Thu, 14 Nov 2024 13:20:58 +0000 https://status.kenmei.co/incident/459471#1918291a5ab24c9e094d41cea7ea57b89628e1b61d35ff2ae91bf04c47a5dd8e Maintenance completed Search Maintenance https://status.kenmei.co/incident/459471 Thu, 14 Nov 2024 13:10:58 -0000 https://status.kenmei.co/incident/459471#0798893f2c4e7147a667711555ad2e0daf2c1394900b46ac1b15bed0a784f8af Server improvements are required. Discovery, Browse and Search in general will be unavailable for up to 5 minutes Redis maintenance https://status.kenmei.co/incident/385124 Mon, 17 Jun 2024 08:35:00 +0000 https://status.kenmei.co/incident/385124#7175dccfa59e2a1d729a1b0a3b9178efff696a3da287bcc10fc270a24f2afabe Maintenance completed Redis maintenance https://status.kenmei.co/incident/385124 Mon, 17 Jun 2024 08:30:00 -0000 https://status.kenmei.co/incident/385124#fd913c37f1ca0ff24975b54ad2ece6575c6ac03050491732517abf0bfda6e602 Regular redis maintenance Database upgrade https://status.kenmei.co/incident/382709 Wed, 12 Jun 2024 08:28:00 +0000 https://status.kenmei.co/incident/382709#d01a4dffd77fc06a872e6b405e84eb203aa2db4b44ace24511e1808a2bd274d2 Maintenance completed Database upgrade https://status.kenmei.co/incident/382709 Wed, 12 Jun 2024 08:28:00 +0000 https://status.kenmei.co/incident/382709#d01a4dffd77fc06a872e6b405e84eb203aa2db4b44ace24511e1808a2bd274d2 Maintenance completed Database upgrade https://status.kenmei.co/incident/382709 Wed, 12 Jun 2024 08:00:00 -0000 https://status.kenmei.co/incident/382709#d7a4341ccf88227e77d8d1ad68331ba665b30585cb1bcddf6a9a58925d95ba97 Upgrading the database to the newer version, for improved performance Database upgrade https://status.kenmei.co/incident/382709 Wed, 12 Jun 2024 08:00:00 -0000 https://status.kenmei.co/incident/382709#d7a4341ccf88227e77d8d1ad68331ba665b30585cb1bcddf6a9a58925d95ba97 Upgrading the database to the newer version, for improved performance Database maintenance https://status.kenmei.co/incident/376299 Wed, 29 May 2024 08:58:00 +0000 https://status.kenmei.co/incident/376299#cb97428b6ef20ef9b440aba9ed59c76e00d9059890a917fc3283aef881d45348 Maintenance completed Database maintenance https://status.kenmei.co/incident/376299 Wed, 29 May 2024 08:58:00 +0000 https://status.kenmei.co/incident/376299#cb97428b6ef20ef9b440aba9ed59c76e00d9059890a917fc3283aef881d45348 Maintenance completed Database maintenance https://status.kenmei.co/incident/376299 Wed, 29 May 2024 08:51:00 -0000 https://status.kenmei.co/incident/376299#77b71fca5ed198e6f10f296a4e0245f92407eb91d3c55a55ac70173c9f27e5ea Minor adjustment to the database Database maintenance https://status.kenmei.co/incident/376299 Wed, 29 May 2024 08:51:00 -0000 https://status.kenmei.co/incident/376299#77b71fca5ed198e6f10f296a4e0245f92407eb91d3c55a55ac70173c9f27e5ea Minor adjustment to the database Search Maintenance https://status.kenmei.co/incident/329260 Thu, 22 Feb 2024 05:00:00 +0000 https://status.kenmei.co/incident/329260#2be187197ae0c8bf67bdfc3958f8af7c07168db001922d850cca081f268068e0 Maintenance completed Search Maintenance https://status.kenmei.co/incident/329260 Thu, 22 Feb 2024 05:00:00 +0000 https://status.kenmei.co/incident/329260#2be187197ae0c8bf67bdfc3958f8af7c07168db001922d850cca081f268068e0 Maintenance completed Search Maintenance https://status.kenmei.co/incident/329260 Thu, 22 Feb 2024 05:00:00 +0000 https://status.kenmei.co/incident/329260#2be187197ae0c8bf67bdfc3958f8af7c07168db001922d850cca081f268068e0 Maintenance completed Search Maintenance https://status.kenmei.co/incident/329260 Thu, 22 Feb 2024 04:43:00 -0000 https://status.kenmei.co/incident/329260#d56aed69c0bfd0f2c1d8f4423399d21413dcad3a3894d6d91e17487fb5a73b96 Necessary upgrades required Search Maintenance https://status.kenmei.co/incident/329260 Thu, 22 Feb 2024 04:43:00 -0000 https://status.kenmei.co/incident/329260#d56aed69c0bfd0f2c1d8f4423399d21413dcad3a3894d6d91e17487fb5a73b96 Necessary upgrades required Search Maintenance https://status.kenmei.co/incident/329260 Thu, 22 Feb 2024 04:43:00 -0000 https://status.kenmei.co/incident/329260#d56aed69c0bfd0f2c1d8f4423399d21413dcad3a3894d6d91e17487fb5a73b96 Necessary upgrades required Service Degradation https://status.kenmei.co/incident/252221 Tue, 29 Aug 2023 09:03:00 -0000 https://status.kenmei.co/incident/252221#5db1ff76f24b766e723d537bcc540d01596676cf73d2e03b9cf619b081bdabaa Issue identified and resolved Service Degradation https://status.kenmei.co/incident/252221 Tue, 29 Aug 2023 09:03:00 -0000 https://status.kenmei.co/incident/252221#5db1ff76f24b766e723d537bcc540d01596676cf73d2e03b9cf619b081bdabaa Issue identified and resolved Service Degradation https://status.kenmei.co/incident/252221 Tue, 29 Aug 2023 08:50:00 -0000 https://status.kenmei.co/incident/252221#31ea27d9e7e34eae1db6d3b760991295c62018e8bc035bf59b348b4cf28b715f Search and some API functionality is currently experiencing a degradation. Investigation is ongoing Service Degradation https://status.kenmei.co/incident/252221 Tue, 29 Aug 2023 08:50:00 -0000 https://status.kenmei.co/incident/252221#31ea27d9e7e34eae1db6d3b760991295c62018e8bc035bf59b348b4cf28b715f Search and some API functionality is currently experiencing a degradation. Investigation is ongoing Planned Logout for Security Enhancements https://status.kenmei.co/incident/247957 Tue, 22 Aug 2023 14:07:00 +0000 https://status.kenmei.co/incident/247957#01ada6b8cebba32d3fabddca27a23ff49626b9fbe37e8c1ec017f3c0a531e8ca Maintenance completed Planned Logout for Security Enhancements https://status.kenmei.co/incident/247957 Tue, 22 Aug 2023 13:55:00 -0000 https://status.kenmei.co/incident/247957#8d4f143cfe3f49ad915527b7d43017e1ab1f189521c4c83b91255e746037f534 To implement additional security measures, everyone will get logged out from the platform. After that is finished, everyone will be able to simply log back in without any additional steps Cloudflare Issues https://status.kenmei.co/incident/244455 Fri, 11 Aug 2023 07:22:00 -0000 https://status.kenmei.co/incident/244455#5914a28b25793663d53368cfc5e7cec1c75c077036a7ea67b1cfda13539a2e8b Earlier today, Kenmei Search was down and unable to provide results in Quick and Advanced Search. This was due to the issue on Cloudflare, which all requests go through and it was out of our hands to resolve on our own. The issue since has been resolved Regular Maintenance https://status.kenmei.co/incident/238458 Tue, 01 Aug 2023 14:45:00 +0000 https://status.kenmei.co/incident/238458#d66c418e792dbe501cbb3d669695a2e1d9d73c9cae2b046fcf9718fa8bc0c19a Maintenance completed Regular Maintenance https://status.kenmei.co/incident/238458 Tue, 01 Aug 2023 14:45:00 +0000 https://status.kenmei.co/incident/238458#d66c418e792dbe501cbb3d669695a2e1d9d73c9cae2b046fcf9718fa8bc0c19a Maintenance completed Regular Maintenance https://status.kenmei.co/incident/238458 Tue, 01 Aug 2023 14:45:00 +0000 https://status.kenmei.co/incident/238458#d66c418e792dbe501cbb3d669695a2e1d9d73c9cae2b046fcf9718fa8bc0c19a Maintenance completed Regular Maintenance https://status.kenmei.co/incident/238458 Tue, 01 Aug 2023 14:30:00 -0000 https://status.kenmei.co/incident/238458#7b8d09a0809e05b5e52a385beb3e460cab6656fd9313ef50527f0dc4e29d4806 Performing regular maintenance on the Search Engine and Database Regular Maintenance https://status.kenmei.co/incident/238458 Tue, 01 Aug 2023 14:30:00 -0000 https://status.kenmei.co/incident/238458#7b8d09a0809e05b5e52a385beb3e460cab6656fd9313ef50527f0dc4e29d4806 Performing regular maintenance on the Search Engine and Database Regular Maintenance https://status.kenmei.co/incident/238458 Tue, 01 Aug 2023 14:30:00 -0000 https://status.kenmei.co/incident/238458#7b8d09a0809e05b5e52a385beb3e460cab6656fd9313ef50527f0dc4e29d4806 Performing regular maintenance on the Search Engine and Database Redis instance maintenance https://status.kenmei.co/incident/219031 Tue, 13 Jun 2023 08:40:00 +0000 https://status.kenmei.co/incident/219031#8506bcb1892e4a792f9b5efc8fa2db02a257664ea96ee58c383ba7cc609fa4b2 Maintenance completed Redis instance maintenance https://status.kenmei.co/incident/219031 Tue, 13 Jun 2023 08:40:00 +0000 https://status.kenmei.co/incident/219031#8506bcb1892e4a792f9b5efc8fa2db02a257664ea96ee58c383ba7cc609fa4b2 Maintenance completed Redis instance maintenance https://status.kenmei.co/incident/219031 Tue, 13 Jun 2023 08:30:00 -0000 https://status.kenmei.co/incident/219031#281c0ab89e7ab4412c286a5ec54f0777fe0dabe7101607d95bf0a17c14021576 Regular maintenance to keep things going smoothly Redis instance maintenance https://status.kenmei.co/incident/219031 Tue, 13 Jun 2023 08:30:00 -0000 https://status.kenmei.co/incident/219031#281c0ab89e7ab4412c286a5ec54f0777fe0dabe7101607d95bf0a17c14021576 Regular maintenance to keep things going smoothly Database health checkup https://status.kenmei.co/incident/210627 Mon, 22 May 2023 19:10:00 +0000 https://status.kenmei.co/incident/210627#2b749bd3467baebbd27e412aab729b71e51ec7f071948f24ff8825a6eaac69aa Maintenance completed Database health checkup https://status.kenmei.co/incident/210627 Mon, 22 May 2023 19:05:00 -0000 https://status.kenmei.co/incident/210627#8403085ba97a88a76b0b290ffc74c90c8a82fd4334ce9eb5cb5e83f4262fdcb8 Regular database maintenance